Lessons Learned

  • Building and maintaining trusting and inclusive relationships are essential for your collaboration to be successful;
  • The positive aspects of trusting and inclusive relationships are universal, whereas, the negative aspects seem unique to situations;
  • Inclusion and involvement facilitate building trusting relationships;
  • Team building activities facilitate development of strong trusting relationships:
    • Ensure all members have their voices heard at the table – foster inclusiveness;
    • Provide joint training sessions and meetings for public health and primary care staff;
    • Acknowledge new members to the collaboration and provide mentorship from experienced members;
    • Building trust is supported by good communication skills;
    • Previous positive relationships enhance collaborative efforts between Primary Care and Public Health.